Last updated: January 2026

Insite Southern (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit https://insitegroup.co.uk/ or contact us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Company Name: Insite Southern
Address: 53–57 Park Road, Shirley, Southampton, SO15 3BA
Email: info@insitegroup.co.uk
Phone:

• Southampton: 023 8063 7264

• Portsmouth: 023 9388 0002

2. Information We Collect

We may collect and process the following information:

• Name

• Email address

• Phone number

• Property address (if provided)

• Enquiry details submitted via contact forms

• Technical data such as IP address, browser type, and device information

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries and survey requests

• Provide damp proofing, timber treatment, and related services

• Communicate about appointments or quotations

• Improve our website and services

• Meet legal and regulatory obligations

4. Legal Basis for Processing

We process personal data based on:

• Legitimate business interests

• Your consent (where required)

• Contractual necessity

• Legal obligations

5. Data Storage & Security

We take appropriate technical and organisational measures to safeguard your data and prevent unauthorised access, disclosure, or loss.

Your data is only stored for as long as necessary to fulfil the purposes outlined in this policy.

6. Sharing Your Data

We do not sell or rent your personal data.

We may share data only with:

• Trusted service providers (e.g. IT, hosting, analytics)

• Regulatory authorities where legally required

All third parties are required to comply with UK data protection laws.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Object to processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, contact us at info@insitegroup.co.uk.

8. Complaints

If you believe your data has been mishandled, you may contact the Information Commissioner’s Office (ICO) at
👉 https://ico.org.uk

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.